Posted by Steve Lamb on October 10, 1999 at 12:53:48:
Last April, I ordered a custom made mouthpiece from a fairly well-known moutpiece manufacturer. It's a copy of one of the original Hellebergs that my teacher (Don Harry) has. Six months later, I still have not received the mouthpiece nor any idea when I will receive the mouthpiece. I've called numerous times and at least asked to know when I can expect it to be done, but each and every time I'm just given the run-around. I'm asking for suggestions on how I should approach this? I really want this mouthpiece, but after waiting for six months, I'm a little irritated. I'd especially like to hear from anyone closely related to making custom mouthpieces. Thanks in advance for your input.