Posted by Alan Herold on October 10, 1999 at 15:04:17:
In Reply to: Mouthpiece Problem!! posted by Steve Lamb on October 10, 1999 at 12:53:48:
You can stand on your principles and order from someone else. You can even feel pretty good about yourself for doing so. The trouble is, most businesses that have regulars and large orders on a regular basis are not concerned with this tactic especially since they aren't making a huge profit from small orders. On the other hand, how do they know who you are and if you'll be one of thier regulars that ends up paying thier mortgage someday?
Call (BE NICE) and ask to speak to the top dog if the person you're dealing with can't tell you when to expect your merchandise. If you are dealing with the top dog already, then you have to decide if that mouthpiece is really worth your wait. After you have been nice and don't get what you want, then you have permission to no longer be so nice.